The practical details between checkout and your doorstep.
Last updated: 03/10/2026
This policy applies to orders placed on https://oyecrunch.com/
1. Delivery coverage
We deliver to Pan India .
Please check whether your delivery location is supported before completing your order. Any location restrictions will be shown during checkout or communicated before an order is accepted.
2. Delivery timeframe
Our estimated delivery timeframe is 6–7 working days from order confirmation.
Working days mean Monday to Saturday
Any different delivery estimate applicable to your order will be displayed before purchase or communicated to you.
3. Shipping charges
Applicable shipping charges are shown at checkout before payment.
Any free-shipping promotion, if offered, will state its eligibility conditions and exclusions. We do not offer free shipping unless it is expressly shown for your order.
4. Delivery information
Please provide a complete and accurate delivery address, including the correct PIN code.
If you notice an error, contact suno@oyecrunch.com promptly with your order number. Address changes may not be possible once an order has been dispatched.
If a delivery issue requires redelivery or another charge, we will explain the available options and any proposed charge before proceeding.
5. Tracking and delivery updates
For help with an order’s delivery status, email suno@oyecrunch.com with your order number.
6. Delays and missing deliveries
Courier disruptions, weather, access restrictions and other unexpected events can affect delivery.
If your order has not arrived within the stated delivery window, contact us so we can investigate and explain the next steps.
An estimated delivery timeframe does not remove your rights under applicable consumer law.
7. Damaged deliveries
If a product arrives damaged, contact suno@oyecrunch.com with your order number and details of the issue. Photographs of the product and packaging, where available, will help us assess the problem.
Do not consume a product if its seal or contents appear compromised.
See our Returns and Refunds Policy for the claim process.
8. Contact
Customer support: suno@oyecrunch.com
Business name: Oye Crunch
Business address: 198/18 Opp. Civil Hospital, Jaora Dist Ratlam(457226)
Email: suno@oyecrunch.com
Contact number: +91 95756 15553